|Barbara Mintzer's Newsletter
The Power of a Vision... a Leader's Journey
Before I start this Newsletter, I want to extend my thanks to those of you who sent me e-mails regarding the managers you work for and how they create "community" at work. It was gratifying to see how many of you appreciate your managers and the work they do. The following e-mails are reflective of the many I have received:
"Thank you for the opportunity to tell you about Debra Henley, Public Health Nursing Director at Butte County Public Health Department in California. She is a role model for all of her staff. She takes care of many details, she cares about the people that work at Public Health and she understands about service to the community. She listens, she seeks our opinions, she has high expectations for us, and she is there to cheer us on."
"I would like to share with you that even though I no longer work with him, the nurse manager of CVICU at Florida Hospital Orlando, Jean Turcotte RN, fits every description of a good manager I have ever read, including yours."
"Here are some of the qualitites I love about my manager: she is a friend to everyone and still manages to be our leader; she is very organized and is on top of everything that goes on in our unit; she respects everyone's opinions when she presents a problem in the unit, and considers and weighs the things that we recommend to her; we always feel we are part of the decision making process though we don't make the final decision."
The qualities you most admire in your managers fall into two distinct categories. The first quality is your manager's organizational skills and how he/she does the job. The second quality is your manager's inter-personal communication skills and ability to relate to staff. This month's Newsletter will discuss how a manager fulfills her/her own job description, and the affect that has on the staff.
First and foremost, a manager must show competency in performing the job. As a manager, you are a role model, like it or not. Your staff looks up to you, they WANT to respect you, and they want to learn from you and emulate you if you are a good manager in their eyes. The following are three important questions to ask yourself, as they are strong indicators of performing a job with competence.
We have had a lot to think about in this Newsletter. Next month I will share an e-mail I received from a manager expressing her thoughts on what it is like to manage "both sides of the fence." If you would like to share your insights with me, I would be most happy to hear from you. Your input helps your colleagues go through the challenges they are facing, knowing they are not alone. I always honor all requests for confidentiality. For past Newsletters, please log on to www.barbaramintzer.com and click on Newsletters. They are archived by subject and date.
About the Author
Barbara Mintzer is a nationally recognized speaker and consultant with over 30 years in business and healthcare. She speaks from experience! Her how-to programs provide participants with immediately applicable skills and strategies for getting buy-in and commitment from staff and staying on top of their professions in today's competitive and constantly changing workplace. Barbara presents keynote talks and breakout sessions for international, national, regional and state Conferences. She also conducts management retreats and in-house seminars. She facilitates panel discussions and roundtables and can be a master of ceremonies for your event...a good investment for your meeting budget. To explore the possibility of having Barbara speak at your next event, or work with your staff/leadership team, please contact her office.